I am charged with taking the tradition of our company into the future. Bernett is experienced in many facets of data collection: phone; online; multi-mode; your sample or ours. We’ve been delivering actionable, reliable data to our clients since 1972. We have a solid foundation and we’re just getting started.
We have consolidated our operations and relocated to the State of Now. We understand the responsibilities that come along with residence, …Read More
Why would an almost-famous TV reporter quit covering politics to become a market researcher? How about because the news stopped looking for the truth, but market researchers have not.
I began political reporting in the 1970’s when Politics (with a capital P) was the engine of change. In Atlanta, I saw an explosion of access, growth, equality—and Justice! There was measurable progress. And Politics promised to bring more!
In 1977, I came to …Read More
For our employee spotlight series, we’re speaking with employees throughout the company to get their unique perspective about working in the Marketing Research industry.
In this week’s installment, we profile Managing Director Andy Hiller. Andy joined The Bernett Group after a 40-year career in political reporting, most notable for WHDH-TV, the NBC affiliate in Boston. “The Hiller Instinct” – Andy’s reporting and analysis – was a featured segment on WHDH-TV for …Read More
We’re excited to share that Andy Hiller has joined The Bernett Group as Managing Director. Read more about Andy’s new role and his work as a political reporter in Boston via The Boston Globe.
What’s the key to a restaurant’s success? There are, of course, a number of factors: cooking delicious food or having a unique value proposition; delivering exceptional customer service; identifying potential return diners and acting on the opportunity to cultivate those loyalists. Facilitating a feedback mechanism to enable customers to communicate directly with management is critical – surveys enable decision makers to act on data and not on conjecture.
While surveys are …Read More
As parents and relatives get older, many families make the decision to seek out a senior living option where they can attain proper healthcare. One of the most popular options for these types of patients is the skilled nursing facility (SNF). Massachusetts is home to over 400 skilled nursing facilities which are consistently evaluated to ensure the highest quality care for certified patients.
Massachusetts mandates that SNFs survey patients every 9-15 …Read More
If you frequent Dunkin’ Donuts and enjoy their coffee, you’ve probably seen this catchy phrase at the bottom of your receipt: “Hey America! Want a free donut when you purchase a medium or larger beverage?”
This offer is all about surveying “customer experience,” our first example of one component that the Bernett Information Group has targeted with its insight platform. Knowing how your customers feel about your products is essential to …Read More
We’re mid-way through March and – depending on the tenor of the day from the campaign trail – we’re either very close to declaring Donald Trump the Republican Party’s nominee or we’re headed to a contested convention. Oh, and did you hear, there’s a race going on in the Democratic Party as well.
It’s been a wild ride, folks. And, yet despite the unpredictability of the race and the rise of …Read More
Over the last two weeks, one of the more interesting presidential elections of our time (maybe the most interesting) moved beyond political pundits and debate stages to decision time as Iowa held the first Caucus and New Hampshire held the first primary of the 2016 cycle. Political polling is an incredibly important part of the process – both for campaigns and voters alike – and our team at BIG is on …Read More
All business decisions, whether big or small, warrant some examination of information before coming to a conclusion. For example, when you promote someone, you look at their past performance and future opportunities to determine whether or not they are ready to advance to the next phase of their career. That logic applies to any decision, whether it’s introducing a new product, entering a new market or expanding a line of …Read More